1. Introduction
ValidCode Solutions ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit validcodesolutions.com and purchase our digital software assets and services. Please read this privacy policy carefully.
2. Merchant of Record & Payment Processing (Whop)
All financial transactions, customer checkouts, and order processing are executed through Whop (Whop, Inc.), our authorized Merchant of Record (MoR). Whop acts as the Merchant of Record and collects payment information directly in an encrypted environment. ValidCode Solutions does not receive, store, or process full credit card numbers on its servers.
3. Information We Collect
We may collect information about you in a variety of ways:
- Personal & Delivery Data: Name, billing email address, and order identifiers provided during Whop checkout, required to fulfill your digital assets and communicate service updates.
- Transmission & Verification Data: Electronic SMTP delivery receipts and timestamps recorded to verify order fulfillment and license transmission.
- Technical Usage Data: Standard server log details, including browser type, IP address, and access times, collected to maintain website performance and security.
4. Use of Your Information
Information collected via the Website and Whop checkout is utilized to:
- Fulfill and deliver purchased digital prompt packages and codebases directly to your billing email address.
- Maintain documented transmission records verifying digital fulfillment.
- Provide customer support, onboarding guidance, and warranty assistance.
- Prevent fraudulent activity, enforce our EULA, and protect intellectual property rights.
5. Third-Party Service Providers
We share information with trusted third parties strictly as necessary to perform operations on our behalf:
- Merchant of Record: Whop, Inc., for order checkout, billing, and tax compliance.
- Email Infrastructure: Secure SMTP mail transfer agents for digital asset dispatch.
- Hosting & Security: Hardened cloud server infrastructure.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
6. Security & Data Protection
We implement administrative, technical, and physical security measures to safeguard your data. All transactions through Whop utilize industry-standard TLS/SSL encryption and PCI-DSS Level 1 compliance.
7. Contact Support Desk
If you have questions regarding this Privacy Policy or data handling, please contact our team at support@validcodesolutions.com or visit our Contact Page. We operate Monday through Friday, 9:00 to 17:00 (GMT+1).